HOME PAGE

   
GO to Injured Worker Forum
Navigation:


ALL FORUM'S TOPICS OR EAMS TOPICS [ REFRESH ]
Thread Title: Newest EAMS update from DWC
Created On Monday June 09, 2008 2:23 PM


TOBDNCNG@aol.com
Member

Posts: 100
Joined: Jan 2004

Monday June 09, 2008 2:23 PM

User is offline View thread in raw text format

The latest announcement about EAMS.

Newsline 33-08

June 9, 2008

Division of Workers Compensation to begin testing the Electronic Adjudication Management System (EAMS) at district offices June 27.

The Division of Workers Compensation (DWC) will start a series of pilot tests for its Electronic Adjudication Management System (EAMS) on Friday, June 27. Testing will take place during regular business hours at DWCs 24 statewide district offices between June and August.

EAMS has just passed through a series of rigorous tests in an internal test environment, said DWC Court Administrator Keven Star. Now its time to take it into the field and see how it performs in an environment almost identical to the real world. This is the equivalent to what many people are referring to as the beta testing.

Between March and May of 2008, EAMS underwent user-acceptance testing (UAT), during which a group of DWC employees began testing EAMS at headquarters in Oakland. The UAT process put the system through its paces using test data. In the pilot process, EAMS will be tested using real data provided by around 40 external users whove volunteered to participate. The external user pilot group includes law firms, claims administrators and injured workers.

Because real case information and transactions are being used to test EAMS in the pilot, the DWC is conducting parallel processing, in which the data is simultaneously being processed by EAMS and captured in the current system of record, which allows the cases being used to continue moving through the system.

Our staff will not only do a regular workload in the WCAB on-line computer system but will also process about 20 percent of identical beta test work in the EAMS environment during pilot, said Star. Because of this, and because EAMS will be new for our staff, those who use the services of the district offices should expect some minor delays. We ask for patience as we move our antiquated system into the 21st century.

Prior to the pilot period at each district office, DWC employees in those offices will participate in training to learn the new system. During DWC employee traininga vital step toward successful implementationall offices will remain open. Judges will be available for walk-through of settlements, and hearings and trials will be set, but at a reduced level. Half of the judges will be in training each day and the other half will be in the district offices.

Expedited hearings will continue to be scheduled as a priority. During training, DWC expects to continue to hold such hearings and issue decisions within 30 days from the filing of a Declaration of Readiness to Proceed as required by the Labor Code.

DWC has chosen its busiest office, Van Nuys, as one of the first to be tested in the pilot period to get a sense of challenges posed by EAMS implementation. As with the introduction of any new process or system some slowdown is anticipated. However, subsequent to the pilots DWC will have an opportunity to assess and address any problems or glitches in the system long before the internal go-live date of Aug. 25.



The first pilot tests are scheduled at the Oakland, Redding, San Francisco and Van Nuys district offices on June 27. The tests will conclude July 11.



The second set of tests will begin July 21 in Anaheim, Grover Beach, Goleta, Long Beach, Los Angeles, Marina del Rey, San Bernardino (call center only), and Santa Ana. The tests will conclude July 25.

The third set of tests will begin July 28 in Fresno, Sacramento and San Diego and conclude August 1.

The fourth and final offices tested will be Bakersfield, Eureka, Oxnard, Pomona, Riverside, Salinas, San Bernardino (district office only), San Jose, Santa Rosa and Stockton between August 11 and 15.

The full training and pilot schedule for all offices was also distributed in the May edition of EAMS Insider, the divisions EAMS newsletter.

EAMS is a computer-based program that will improve the workers compensation system by replacing the divisions outdated court technology and supporting infrastructure with a modern case management application.

For more information about EAMS, point your browser to the DWCs EAMS Web page which includes an overview of the system and the newsletter EAMS Insider.

Glowing,

Marygrace~

Reply
Quote
Top
Bottom



TOBDNCNG@aol.com
Member

Posts: 100
Joined: Jan 2004

Monday June 09, 2008 2:27 PM

User is offline View thread in raw text format

Here is more...

Newsline 34-08

June 9, 2008

Division of Workers Compensation creates forms test lab for the Electronic Adjudication Management System (EAMS)

The Division of Workers Compensation (DWC) has created a testing environment for forms that will be used in the Electronic Adjudication Management System (EAMS). The DWCs forms, which will become mandatory when EAMS regulations are final, are specifically designed to work with optical character recognition (OCR) software in DWC scanners to populate an EAMS case file. However, the DWC forms are not specifically built to work with external auto-populate software programs used by many firms to make it easier to fill in and submit documents.

While the DWC forms are not finalized yetand wont be until the formal rulemaking process is completethe division is moving toward implementation and DWC is inviting those vendors who currently produce court forms to begin work on forms creation for EAMS in a test environment at DWCs Oakland headquarters beginning the week of June 16 and ending on August 1.

This lab will give forms vendors the opportunity to test forms they build for use in case management programs to ensure they will work in EAMS, said DWC Court Administrator Keven Star. We encourage vendors to take advantage of this opportunity so that case parties can begin using EAMS-compatible forms when the system goes live internally in August.

The main issue with the creation of forms by entities outside DWC is that they must be readable by the OCR software in scanners used by DWC to populate an EAMS case file. The EAMS forms test environment will include:

ᄋ Four DWC computers with access to the EAMS testing environment

ᄋ Space for four laptops external users can bring in while theyre testing

ᄋ A scanner available in a nearby room on the same floor, which will be used to test the forms to ensure they will function with OCR software

ᄋ Internet access and a shared printer to be used by the external users for their laptops, so any necessary changes in forms can be made on the spot, and new forms printed and scanned. In this way, any needed changes made can immediately be tested.



While some vendors may essentially be able to incorporate our OCR forms into their systems instantaneously once they are final, others may need more lead time to work with prototypes, said Star. The test lab affords those who need it the opportunity to ensure their forms will work properly with our scanners.

DWC held a public meeting March 5 to discuss the compatibility of EAMS with other software programs, including external case management programs that employ auto-populate software. At that meeting the division asked for volunteers to participate in an EAMS forms advisory group, which met once in April to discuss options for making DWC-generated forms work in external auto-populate systems.

Following that meeting some vendors have been working with drafts of the forms made publicly available on the DWC Web site during the regulatory forum. The draft forms are also currently posted on the EAMS formal rulemaking page. The rulemaking for EAMS regulations, which includes the forms and will also include public hearings, was announced in a May 30 newsline.

Interested forms vendors should send an email by June 11 to eams@dir.ca.gov to indicate their desire to participate in this test environment. Please type EAMS forms test in the subject line of the email. Depending on the number of participants, the DWC may establish a user schedule for the test lab.

Continuous updates about the divisions activities are available by subscribing to the DWC Newsline. EAMS-specific information is also available on the DWC EAMS Web site and by subscribing to EAMS Insider, the divisions EAMS newsletter.

Glowing,

Marygrace~



Reply
Quote
Top
Bottom



remccarthy
Junior Member

Posts: 6
Joined: Apr 2005

Tuesday June 10, 2008 4:24 PM

User is offline View thread in raw text format

WorkCompCentral News reported Tuesday, 6/10 that EAMS testing, training are scheduled to start later this month. Subscribers with full or news-only access can find our news story at http://www.workcompcentral.com/1/news/news_print.htm?id=0272b487450d5d5c3c593e22be6dffc8c&token=94489E94A9AE32B733F48A2135CEC8725AC7ABD47B5DA4DA28B82D1284714458&state=CA

Reply
Quote
Top
Bottom

FORUMS > EAMS [ REFRESH ]

FuseTalk 3.0 - Copyright © 1999-2002 e-Zone Media Inc. All rights reserved.
© 2013 WorkCompCentral Workers Compensation Forums